Many airlines have a standard procedure for dealing with claims. If so, use it. You might have to send a letter to a particular address or fill in a standard claim form. Check the airline’s website for instructions, or call them to find out what to do.
Letter to request compensation for cancelled flights.
You can use the template letter below to request compensation for a delayed flight. If you would prefer, you can also make a claim for free by using our flight delay compensation tool which generates a personalised complaint letter for you. Our free tool will email you a copy of the letter which you can send to your airline to claim your compensation.The CAA recommends that consumers seeking to make a complaint should complain directly to the airline or airport concerned. Although consumers are entitled to use third parties, including claims agencies, to assist them with their complaint, such agencies typically charge consumers a fee for this service which can often be a significant.Use strong descriptive words to make the reader feel what you felt, but remember to remain polite throughout the letter. Explain what you wish had gone differently with the incident of complaint. For example, greater clarity of the seat-bumping policy on an airline, better explanation of options or timeliness of delivery. Make a specific request.
Letter to request compensation for cancelled flights If your flight is cancelled, you may be entitled to compensation under the EU Denied Boarding Regulation. Use our free tool to claim compensation from your airline.If you have a complaint, help is on the way! Writing a letter of complaint can be tricky, but the most important thing to remember is to be direct and tasteful. No one will take your complaint seriously if you are ranting and raving. Take a look at this example complaint letter for ideas on how you should approach writing a letter of complaint.
